About Casinolab Casino
We built this site for one reason: to run an online casino we would happily play at ourselves. Below you will find who we are, where our licence comes from and how we handle your money and your data.
Why We Built Casinolab
We launched in 2023 under Nova Interactive N.V., a company with years of experience operating remote gaming platforms. The idea was simple: fewer gimmicks, faster withdrawals and a library measured in thousands of titles rather than hundreds. Within our first months we passed 6,000 games, added 27 studio partners and wired up 12 deposit methods, including four cryptocurrencies.
Building the platform taught us plenty. Every decision, from the 0 to 24 hour withdrawal window to the decision to skip a sportsbook entirely and focus on casino gaming, came from listening to what players actually complain about elsewhere. That list shaped who we are today.
What We Offer Today
The numbers behind the lobby
Our library sits above 6,000 titles and keeps growing. NetEnt, Big Time Gaming, Pragmatic Play, Play'n GO, Novomatic, Hacksaw, Nolimit City, Evolution and 19 further studios supply it, so the range covers classic fruit machines, high-volatility releases, live dealer tables and crash games in one account.
| Category | Titles available |
|---|---|
| Slots | 5,000+ |
| Live dealer games | 300+ |
| Table games | 250+ |
| Jackpot games | 150+ |
| Crash games | 20+ |
| Total library | 6,000+ |
Banking without friction
Deposits start at 10 GBP through Visa Debit, Mastercard Debit, Trustly, Paysafecard, Apple Pay, Skrill, Neteller, MiFinity, Jeton, Bitcoin, Litecoin or Tether. Withdrawals from 20 GBP are processed within 0 to 24 hours with no fees on either side, capped at 5,000 GBP per day. The site itself runs on mobile-optimised HTML5, so iOS and Android users need no app download.
Our Curaçao Licence Explained
We operate under licence OGL/2026/1450/0912 issued by the Curaçao gambling authority. That licence binds us to audited gaming software, segregated player funds and a formal complaints procedure you can escalate beyond our own support team if you ever need to.
Regulation also means restrictions. We do not accept players from the USA, France, the Netherlands, Belgium, Spain, Italy, Sweden, Iran, North Korea or Syria, and we enforce that list at registration rather than after the fact. Identity checks sit at the centre of this: before a first withdrawal we verify a government ID, proof of address and your payment method, with verification completed within 24 to 72 hours.
How We Protect Your Data
Every connection to our servers runs over TLS encryption, the same standard online banking relies on, and card details never sit in plain text on our systems. Passwords are hashed, sessions expire automatically and payment processing is handled by licensed intermediaries rather than stored on our own infrastructure.
Fairness gets the same scrutiny. Our slot and table outcomes come from certified random number generators tested by independent laboratories before any title goes live, and the same RNG feeds the demo modes, so what you test is what you play. If a dispute over a result ever arises, the full bet history is retained and open to inspection.
Playing Safe With Us
Gambling should stay entertainment, and we would rather lose a deposit than keep a player who needs a break. Every account comes with tools to keep play inside limits you set yourself, and our support team applies them the moment you ask, no questions and no retention offers afterwards.
- Deposit and loss limits you control from your account settings
- Session reminders and reality checks at intervals you choose
- Self-exclusion from 24 hours up to permanent closure
- Links and referrals to GamCare, BeGambleAware and GAMSTOP
- Full transaction and play history, always visible to you
Reach Our Team Anytime
Behind the site sits a team based at Nova Interactive N.V. in Willemstad, Curaçao, covering game operations, payments, compliance and player care as separate desks rather than one inbox. Live chat runs 24 hours a day, 7 days a week, in English, French, German and Spanish, and email to [email protected] gets a reply from a named agent, not a template.
If your question concerns verification, limits or a licence matter, say so in the first message and it routes straight to the right desk. That is the whole promise of this page: a real company, a real licence and real people you can hold to both.
Frequently Asked Questions
Who owns and operates Casinolab Casino?
We are operated by Nova Interactive N.V., a company registered in Curaçao, which launched the casino in 2023 and holds licence OGL/2026/1450/0912.
Is Casinolab Casino licensed?
Yes. We hold licence OGL/2026/1450/0912 from the Curaçao gambling authority, which requires audited software, segregated player funds and a formal escalation path for player complaints.
How do you verify my identity?
Before your first withdrawal we ask for a government ID, proof of address and payment method verification. Checks are completed within 24 to 72 hours, and documents are handled over encrypted connections.
What responsible gambling tools do you offer?
You can set deposit and loss limits, receive session reminders and reality checks, self-exclude from 24 hours up to permanent closure, and access GamCare, BeGambleAware and GAMSTOP directly from your account.